How to fix a limited account

Your account may be limited if you are using features outside of your plan. Here's how to fix it!

Updated over a week ago

Your account in Reclaim may become limited if you are using features beyond what is included in your current plan. This can happen if you were on a trial for a paid plan and using premium features, or if you downgraded from a higher-tier plan.

To avoid disrupting your workflow, Reclaim will not automatically disable premium features and disrupt your calendar after a trial or plan downgrade. Your account will continue to schedule events as normal, but creating new events or editing settings will be limited.

If you are using premium features, your account will be limited until you either select a paid plan or downgrade to the free forever Lite plan.

Please note that if you don't take any action, premium features may be downgraded by Reclaim at any time.

How to fix an account with feature overage

You will see a banner at the top of the Reclaim app when you log in, informing you if you are currently using features outside of your plan. The good news is, it's easy to get your account back on track.

To identify which events are limiting your account, click the "Fix it" button in the banner:

Options to resolve your account

  • Upgrade your plan: The easiest solution is to upgrade to a plan that includes the features you're already using. This allows you to keep your current scheduling configuration and experience no interruptions to paid features. (You can see a full breakdown of features across our available plans on our pricing page here.)

  • Disable paid features manually: The second option allows you to review exactly which smart events are putting you in overage. You can then manually choose the items you want to disable or remove to get back into your plan limits.

  • Have Reclaim disable paid features for you: Your third option is to have Reclaim automatically disable the extra features on your account. This will permit our system to automatically bring your account back to it's current plan limits and lift any limitations.

For example, if set up 5 Habits during a Starter plan trial, but didn't upgrade by the end of your trail – you will either need to upgrade to a Starter plan to keep your 5 active Habits, or select 2 Habits to remove so you're back in the limit of 3 Habits included in the free forever Lite plan.

What's included in each Reclaim plan?

Visit our pricing page for a full breakdown of our available plans to find the best fit for your scheduling needs, or learn more about how pricing works at Reclaim in this doc.

Here’s an overview of some main differences between what each plan offers:





Scheduling range

3 weeks out

8 weeks out

12 weeks out

12 weeks out

Time blocking customization

Default settings

Full customization

Full customization

Full customization

Connected Calendars

Up to 2 connected calendars




Calendar Syncs

1 Calendar Sync policy





Up to 3 Habits




Smart 1:1s

1 as organizer (unlimited as invitee)

3 as organizer (unlimited as invitee)



Scheduling Links

1 personal Scheduling Link

3 Scheduling Links



Team Scheduling Links support


Custom Scheduling Hours

Google Tasks integration

Todoist integration

Asana integration

ClickUp integration

Jira integration

Linear integration

Slack Status Sync

Basic sync

Company-wide status templates

Buffer Time & breaks

Google Calendar & Gmail add-on






Security reviews

SSO & SCIM user provisioning

If you believe your account was limited by mistake, or you're running into an issue with getting your account limitations removed, please reach out to our support team.

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