Reclaim makes it easy for you to purchase a paid plan once you're ready, and to manage your plan without ever having to contact support. Of course, if you're trying to purchase and are having issues, you can always contact us.
Note: if you are purchasing a paid plan for the first time, make sure that the email you use to login to Reclaim is the same as the one you'd like to use for billing and invoices. You can always change this later, but your first purchase won't allow you to edit the email in Stripe. To change your main email before purchasing, follow the instructions here.
To purchase a paid plan
If you have a Reclaim account, head over to the Billing & Team page from your Account dropdown menu in the top right corner. Then, click the Purchase button to select a plan.
From here, you'll see a modal where you can compare plans and pricing depending on your team size. Enter the number of users on your team and toggle to your preference of monthly or yearly billing. Click Select under the plan you want to purchase.
Click the Continue on Stripe button. This will send you to the Stripe payment portal where you can securely enter your payment information and complete checking out.
If you have a promo code, you can enter it under Add Promotional Code to redeem any discounts or credits.
Once you've checked out and purchased via Stripe, you will be redirected back to the Billing & Team interface.
To purchase a paid plan without a Reclaim account
If you do not have a Reclaim account yet but want to purchase a paid subscription, you can browse plans from the Pricing page on the website.
When you're ready, you can start a trial of your selected plan by clicking Try for free. From here you can complete onboarding and get to know Reclaim before your subscription begins. You can always change, cancel your trial, or downgrade to the free Lite plan from the Billing & Team page.
Learn more about updating your billing info or making changes to your subscription in this help doc.