Jira integration overview

How to set up Reclaim's integration for Jira.

Updated over a week ago

Reclaim's Jira integration allows you and your team to sync issues from any project within your Atlassian Jira workspace, and automatically blocks time for them using Tasks. This guide will show you how to add the integration to your workspace, and how to enable it as a user once the integration has been added.

Requirements for installing and using the Jira integration

  • In order to add the Jira integration to a Jira workspace, you must be a Jira administrator.

  • Your Jira workspace must contain at least one Jira project.

  • Your Jira workspace must be hosted using Jira Cloud. On-premise installs of Jira are not currently supported.

  • The following fields must be enabled on the default issue screen for any projects that you want to use the integration with:

    • Log work

    • Time tracking

    • Original estimate (if enabling the integration on a Team-managed Project in Jira)

    • Due date and/or fix version and/or Sprint

Install the Jira integration as a Jira administrator

  1. Go to the Atlassian Marketplace link for Reclaim's Jira integration

  2. Click the Get it now button in the top right of the page

  3. If you're the administrator of more than one Jira workspace, you'll be prompted to select the workspace where you'd like the integration installed. You can install the integration across as many workspaces as you'd like.

  4. You'll be prompted to review and grant permissions from your workspace to the integration. Once you've reviewed them, confirm the integration to complete the installation.

  5. You're all done—now any user in the workspace can enable the integration.

Note: if you're not a Jira administrator, you can use the Atlassian Marketplace link to the integration to request installation by an administrator.

Enable the Jira integration as a user in Jira

  1. Navigate to a Jira issue.

  2. Click the Reclaim button. Sometimes it may be hidden behind a ... menu.

  3. Click Allow access button.

  4. You'll be redirected to a page to confirm access to your Atlassian account. Scroll to the bottom of the page and click Accept.

  5. You'll be redirected back to the Jira issue. Click Finish connecting to Reclaim to be redirected to Jira integration settings page in Reclaim.

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