Smart 1:1s get scheduled and prioritized on both attendees' calendars using a combination of the organizer's preferences, availability across both calendars, time zones, and meeting hours.

Reclaim considers several factors when scheduling your Smart 1:1s. Here's a short breakdown of each one and how it impacts scheduling.

Reclaim will only schedule Smart 1:1s when both attendees are available. If you're finding that your Smart 1:1 isn't scheduling, it may be that your preferences aren't allowing for sufficient overlap between schedules. Read here for more info.

Reclaim will try to follow the frequency settings for your Smart 1:1 (e.g., weekly, biweekly, monthly, etc.) and schedule 1:1s so that they keep the cadence aligned to that frequency.

Reclaim will honor preferences between you and your attendee's meeting hours and only schedule events that fit those preferences. For example, if one of you doesn't like to meet on Wednesdays and has set that in your meeting hours settings, Reclaim won't ever schedule a Smart 1:1 on Wednesdays.

When setting up a scheduling link, you'll choose the hours that you want to meet with your attendee and have the option to choose between your Meeting hours, Working hours, Personal hours, and Custom hours.

You can then set your ideal day & time and Reclaim will schedule the 1:1s as close to that ideal time while staying within the overlapping hours between you and your attendee.

If you want to schedule the 1:1 to be on specific days, you can set custom hours that are separate from your Meeting or Working hours. For example, if you want to meet with someone during their meeting hours but you want to override your meeting hours you can set your custom hours to reflect those times. Reclaim will then find a time in between the custom hours and the attendee's meeting hours:

Reclaim will automatically detect timezones for you and your attendee for Smart 1:1s and schedule across them. If you're having issues with your timezone, read here on how to fix them.

Currently, Reclaim prioritizes scheduling Smart 1:1s based on the date they were created.

Smart 1:1 not scheduling due to limited overlapping hours