Finding that a Habit or Task isn't getting scheduled? There can be a few different causes, so let's break each one down.

All Day Events

If none of your Tasks, Habits, or Smart 1:1s are being scheduled and you clearly see opportunities to do so, it's likely you have an all-day event marked as busy on your calendar. By default all-day events are marked as free, but sometimes they can sneak in and mess up your availability, both as seen by colleagues and by Reclaim.

The Planner tries to call this out with a special background color on days that we detect this:

Once you clear up the large busy blocks, you should see things schedule a few seconds later.

Impossible Constraints

If a specific thing won't schedule but others will, that probably means that there are constraints that make it impossible to do so.

For Tasks, it might be that you've asked for a minimum event duration that can never be found within your Working Hours, after layering in your priority Habits. For example, it would be common to not find a minimum of 6 hours straight if you also break up your day with things like lunch and catching up on email. Try lowering the minimum event size down to something smaller.

For Habits, it might be that the minimum and/or maximum duration is too large or that the window of time (start + end) is too narrow. Expanding those ranges can help get the events on the calendar.

Also try dragging the Habit priority up higher -- if that gets things scheduled then it means other habits were stealing the time away.

Lastly, double check that there aren't any "reserved words" for your Habit that might getting triggered on the day it isn't scheduling. For example, the word "lunch" in another event could cause a lunch Habit to get removed for that day.

For Smart 1:1s, the usual culprit is that the overlap between both attendee Meeting Hours is just too small. We will warn you when there is literally no overlap, but sometimes there is some overlap, just not enough. For example, you might have an overlap of only 2 hours a week, and those times are always occupied by recurring meetings, so nothing can be scheduled.

After Hours

Unless you've made a manual override by dragging the event on the calendar to a new time, all scheduled events in Reclaim follow certain policies and won't deviate outside them.

Tasks, for example, will only schedule during Working Hours (for work tasks) and Personal Hours (for personal tasks). So check those settings and make necessary adjustments.

Smart 1:1s, alternatively, will only schedule during your Meeting Hours (if you're an attendee) or during your Meeting Hours or the specified days/times in the Smart 1:1 (if you're an organizer). So check those settings and make appropriate adjustments.

Habits, on the other hand, don't utilize any of the Working / Personal / Meeting Hours settings. Instead, each Habit has its own range of days/times that it will consider. So be sure to check the Habit settings to make sure it is configured properly.

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