An email address can be associated with multiple accounts, but it can only be a Main email for one Reclaim account. All other associations has to be a sync source.

When signing up for Reclaim using your Google account, Reclaim will use that account's email address as your primary login for your Reclaim account.

You can log into Reclaim using any other connected email you have added to your Reclaim account (via Calendar Sync or Settings > Accounts).

Email associated with multiple accounts

An email is the Main in one account but not another

If an email is used as the primary email for another Reclaim account, it can only be used to log into that Reclaim account.

For example:

Reclaim Account A: [email protected] syncs to [email protected] (main)

Reclaim Account B: [email protected] syncs to [email protected] (main)

Logging in using [email protected] will log into the Reclaim account where [email protected] is the primary email.

An email is a sync source for multiple accounts

If an email is used as a calendar sync source in more than one Reclaim account, but isn't listed as a Main email for any Reclaim account, logging in using that email will prompt you to create a new account.

For example:

Reclaim Account A: [email protected] syncs to [email protected] (main)

Reclaim Account B: [email protected] syncs to [email protected] (main)

Logging in using [email protected] will prompt you to create a new account.

Note:

  • The scenarios above will almost always apply to Reclaim users who used multiple accounts in the past to sync calendars in both directions.

  • If you're still using multiple Reclaim accounts to sync your calendars, please contact support so we can migrate your sync policies to a single account.

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