This article refers to Reclaim 2.0 features and workflows. You can confirm your current app version in your User profile.
Connect Reclaim Webhooks to your external systems to trigger automated workflows when meetings are booked, rescheduled, or cancelled through Reclaim Scheduling Links.
With Webhooks connected, Reclaim can send Scheduling Link event data to CRMs, automation platforms, internal tools, or custom endpoints so teams can automate follow-up actions without manual updates.
How to set up Reclaim Webhooks
Webhook setup varies depending on the system receiving the data, but the Reclaim setup flow has two main parts: create a webhook endpoint, then attach it to one or more Scheduling Links.
To configure a webhook endpoint:
Sign in to your Reclaim account
Go to Team Settings
Open Webhook Settings
Click + New
Enter a descriptive webhook name
Add the endpoint URL that should receive webhook requests
Save or generate the webhook secret
Store the secret securely
To add a webhook to a Scheduling Link:
Open the Scheduling Link you want to use with webhooks
Edit the link settings
Scroll to the webhook configuration section
Add one or more webhook configurations
Save the Scheduling Link
Once the webhook is attached, Reclaim can send a request when a meeting is booked, rescheduled, or cancelled through that Scheduling Link.
Note: Webhook endpoints must use https. Reclaim does not send webhook requests to localhost, localhost variants, or IP addresses such as 127.0.0.1. Webhook support is available on Business and Enterprise plans.
Developer implementation notes
Reclaim sends webhook events as POST requests with a JSON body to the endpoint configured in Team Settings.
Webhook receivers should:
Accept POST requests over https
Parse application/json request bodies
Respond within 10 seconds
Return a successful 2xx response after processing
Verify the webhook signature before trusting the payload
Handle duplicate or out-of-order events safely
Reclaim includes a signature header, x-reclaim-signature-256, which can be used with the webhook secret to verify that the request came from Reclaim.
Webhook payloads include Scheduling Link meeting details such as event type, meeting information, attendee information, organizer information, Scheduling Link metadata, and any supported custom data- parameters passed through the booking URL.
For full payload examples, signature verification code, and schema details, use the Reclaim Webhooks help documentation.
What you can do with Reclaim Webhooks
Category | Capability | Description | Example use cases |
Setup | Create webhook endpoint | Configure the destination URL that receives Reclaim webhook requests. | “Send booking events to our automation endpoint.” |
Setup | Attach webhook to Scheduling Link | Add a webhook configuration to one or more Scheduling Links. | “Trigger this workflow when someone books this link.” |
Scheduling events | Meeting created | Send a webhook request when a new meeting is booked through a Scheduling Link. | “Create a CRM activity when a prospect books.” |
Scheduling events | Meeting rescheduled | Send a webhook request when an existing Scheduling Link meeting is rescheduled. | “Update the meeting time in our CRM.” |
Scheduling events | Meeting cancelled | Send a webhook request when a Scheduling Link meeting is cancelled. | “Notify the account owner when a meeting is cancelled.” |
Custom workflows | Pass custom data | Include up to five data- query parameters on booking links and receive that data in the webhook payload. | “Pass campaign, source, or record IDs into the workflow.” |
Security | Verify webhook signature | Use the shared secret and signature header to confirm the request came from Reclaim. | “Validate webhook authenticity before processing.” |
Disconnecting or disabling webhooks
You can disable a webhook by removing it from the Scheduling Link or deleting the webhook configuration.
To stop a webhook from firing for a Scheduling Link:
Sign in to Reclaim
Open the relevant Scheduling Link
Edit the link settings
Remove the webhook configuration
Save the Scheduling Link
To delete a webhook endpoint:
Go to Team Settings
Open Webhook Settings
Select the webhook configuration
Delete or remove the configuration
Confirm the change
Once removed, Reclaim will no longer send Scheduling Link events to that endpoint.
Revoking endpoint access
Webhook access is controlled by the receiving system and by the webhook secret.
To revoke endpoint access:
Remove the webhook from any active Scheduling Links
Delete the webhook configuration in Reclaim
Rotate or invalidate the secret in the receiving system
Disable the endpoint if it should no longer receive requests
Remove any connected automation workflows that process the webhook
Note: Existing webhook deliveries or records created in external systems may remain unless removed in those systems.
Existing calendar events created by Reclaim may remain on your calendar unless manually removed.