This article applies to both legacy Reclaim 1.0 and the latest Reclaim 2.0. You can confirm your current app version on your User Profile.
Still on Reclaim 1.0? Upgrade from the banner in the app, or contact [email protected] to switch.
Reclaim for Outlook Calendar
You can sign-up and use Reclaim with your Outlook Calendar or Google Calendar.
If you already have a Reclaim account, we encourage you to add Outlook Calendar to your existing account, instead of signing up for a new account.
You can do so today from your Calendars page in the app.
If you’re an existing user, Reclaim for Outlook Calendar works exactly as it does for Google Calendar – optimizing your schedule around your most important priorities and intelligently navigating around conflicts.
If you are brand new to Reclaim, check out our Getting Started Guide to get your smart calendar set up with all the major features for Microsoft Outlook: Focus Time, Calendar Sync, Habits, Integrations, Scheduling Links, Smart Meetings, and Buffer Time.
Things to note
Reclaim.ai Outlook support is fully available, but there are some differences between how Google and Outlook work with Reclaim that we wanted to highlight below:
Hashtags
Microsoft doesn't support setting an RSVP note on events that you're invited to which also stays on your calendar, instead only sending that RSVP note to the organizer, which is different than Google Calendar. As result, while you can use the #needs_travel, #reclaim_free, and #reclaim_busy hashtags in the title or description of an event, using those in the RSVP note of a Microsoft event won't work. We're evaluating possible fixes for this.
Smart Habits & Meetings
Smart Meeting Attendee Notifications: Unlike Google, Microsoft doesn't make it possible selectively mute notifications about updates to calendar events, which impacts Reclaim as part of our value proposition is automatically and seamlessly moving your Smart Meetings around when conflicts are introduced. Organizers won't see these, but attendees may notice a lot of notifications about meetings being moved around. We're evaluating possible fixes for this.
Smart Meeting Schedule Visibility for non-Reclaim attendees: Microsoft's API for getting the schedule of a non-Reclaim attendee for a smart meeting doesn't return enough information for Reclaim to properly resolve it's own meetings. As a result, the current implementation of Smart Meetings on Microsoft Outlook with an attendee or attendees who are not Reclaim users, may have slightly inaccurate free / busy information. We're evaluating possible fixes for this.
Smart Meetings + Microsoft 365 Family edition + Microsoft Teams: customers who have a subscription to Microsoft 365 Family edition are not able to add Microsoft Teams as a video conference option in Reclaim.ai because of a bug in the Microsoft Graph API, which is documented here.
Scheduling Links
Scheduling Links Availability for non-Reclaim attendees: Microsoft's API for getting the schedule of a non-Reclaim attendee for a scheduling link doesn't return enough information for Reclaim to properly resolve it's own scheduled meetings. As a result, the current implementation of Scheduling Links on Microsoft Outlook with an attendee or attendees who are not Reclaim users, may have slightly inaccurate free / busy information. We're evaluating possible fixes for this.
Settings
Color Coding of non-Reclaim events: to address / mitigate issues we're seeing with duplicate events, we've disabled Reclaim's ability to persist color / categorizations made by Reclaim back to your Outlook calendar. You will see color + categories in the Reclaim Planner view.
Color Coding of Reclaim events: Reclaim tasks, habits, and Smart Meetings all have an option of selecting a color for the calendar. We're currently mapping the set of colors we support to the best match on the Microsoft Outlook category / color combination, which in some cases may result in, for instance, the dark blue color in Reclaim being mapped to a custom category (example: "Baseball Games") on the Outlook side.
Tasks
Reminders: tasks that are scheduled on Google Calendar through Reclaim will inherit the default reminders configuration that the user has configured for the calendar. Tasks scheduled on Microsoft Outlook calendars through the Microsoft Graph API do not inherit the default reminders configuration (events created through the user interface do inherit the default), and Microsoft does not offer an API for for retrieving the default reminder configuration. Instead, tasks created by Reclaim through the Microsoft Graph API get reminders turned on, with a reminder 15 minutes before the event. We're going to introduce a Reclaim configuration for this setting for Microsoft users.
Integrations
Reclaim + Google Calendar Add On + Outlook Sync events: if you have the Reclaim Google Calendar Add On and a sync from Google to Microsoft, and click on a source event event, the Add On will report that the event isn't syncing as expected but it is. Clicking the Repair button will not fix anything.
Reclaim + Microsoft Teams Chat / Status: we have an existing integration with Slack for status, chat, and quick task / agenda actions, but haven't built the same for Microsoft Teams. We do support Microsoft Teams as a video conferencing provider for Smart Meetings and Scheduling Links.
Reclaim + Microsoft Outlook Tasks: we have an existing integration with Google Tasks, but haven't built the same for Microsoft Outlook Tasks.
Security
Reclaim + Microsoft Outlook Delegated / Shared Accounts: we don't yet have support for delegated or shared Outlook calendars. We're planning on adding support for this sometime this calendar year.
Reclaim + Hosted / On-Premise Exchange: users who have hosted / on-premise Exchange accounts will not be able to create accounts or add calendars using hosted / on-premise Exchange. We won't have support for this type of account for the foreseeable future.
Focus Time
Native Google Calendar
focusTimetype events are not yet supported on Reclaim accounts which use Outlook-enabled Reclaim accounts.
Need more help?
If you have questions or run into issues, reach out to the Reclaim support team at [email protected] or use the in-app chat to get help.

