Recurring, All Day Events in GMT: a recurring, all day event where the event timezone is GMT will not show up in the Reclaim Planner due to an issue with the way that Microsoft oscillates the originalStart DateTimeOffset property across daylight savings time intervals. We're evaluating possible fixes for this.

Sync Window: any calendar sync policy that involves Microsoft will sync events out into the future as far as the Reclaim plan you've selected schedules, which is either 3 weeks (Free), 8 weeks (Starter), or 12 weeks (Business or Enterprise), including recurring events. This is different than our Google --> Google calendar sync and is by design.

Connected Calendar: a calendar sync that involves Microsoft as the source or the target must have the source calendar marked as a "Connected" calendar, otherwise events won't sync. This work is in progress and should be done by the end of May, 2025.

Microsoft doesn't support setting an RSVP note on events that you're invited to which also stays on your calendar, instead only sending that RSVP note to the organizer, which is different than Google Calendar. As result, while you can use the #needs_travel, #reclaim_free, and #reclaim_busy hashtags in the title or description of an event, using those in the RSVP note of a Microsoft event won't work. We're evaluating possible fixes for this.

Smart Meeting Attendee Notifications: Unlike Google, Microsoft doesn't make it possible selectively mute notifications about updates to calendar events, which impacts Reclaim as part of our value proposition is automatically and seamlessly moving your Smart Meetings around when conflicts are introduced. Organizers won't see these, but attendees may notice a lot of notifications about meetings being moved around. We're evaluating possible fixes for this.

Smart Meeting Schedule Visibility for non-Reclaim Attendees: Microsoft's API for getting the schedule of an attendee for a meeting doesn't return enough information for Reclaim to properly resolve it's own scheduled meetings, which can result in meetings constantly moving on the calendar. As a result, the current implementation of Smart Meetings on Microsoft Outlook with an attendee or attendees who are not Reclaim users, will not respect the busy blocks on attendees calendars. This work is in progress and should be done by the end of May, 2025.

Reclaim Smart Meeting Detection / Conversion: the ability to detect and convert your existing recurring 1:1's, group meetings, and habits is available via a feature flag. We're planning on adding support for this sometime this calendar year.

Reclaim Smart Meetings + Conference Rooms: we haven't yet added the ability to configure a smart meeting with an automatically detected conference room. You can still add the conference room manually as the organizer. This work is in progress and should be done by the middle of June, 2025.

Scheduling Links Availability for non-Reclaim attendees: Microsoft's API for getting the schedule of a non-Reclaim attendee for a scheduling link doesn't return enough information for Reclaim to properly resolve it's own scheduled meetings. As a result, the current implementation of Scheduling Links on Microsoft Outlook with an attendee or attendees who are not Reclaim users, may have slightly inaccurate free / buys information. We're evaluating possible fixes for this.

Color Coding of non-Reclaim events: to address / mitigate issues we're seeing with duplicate events, we've disabled Reclaim's ability to persist color / categorizations made by Reclaim back to your Outlook calendar. You will see color + categories in the Reclaim Planner view.

Color Coding of Reclaim events: Reclaim tasks, habits, and Smart Meetings all have an option of selecting a color for the calendar. We're currently mapping the set of colors we support to the best match on the Microsoft Outlook category / color combination, which in some cases may result in, for instance, the dark blue color in Reclaim being mapped to a custom category (example: "Baseball Games") on the Outlook side. This work is in progress and we hope to have it completed this calendar year.

Start Day of Week Detection: Unlike Google, Microsoft doesn't make it possible to get your preferred start day of the week using their API. We're going to introduce a Reclaim configuration for this setting for Microsoft users.

Reminders: tasks that are scheduled on Google Calendar through Reclaim will inherit the default reminders configuration that the user has configured for the calendar. Tasks scheduled on Microsoft Outlook calendars through the Microsoft Graph API do not inherit the default reminders configuration (events created through the user interface do inherit the default), and Microsoft does not offer an API for for retrieving the default reminder configuration. We're going to introduce a Reclaim configuration for this setting for Microsoft users.

Reclaim + Google Calendar Add On + Outlook Sync events: if you have the Reclaim Google Calendar Add On and a sync from Google to Microsoft, and click on a source event event, the Add On will report that the event isn't syncing as expected but it is. Clicking the Repair button will not fix anything.

Reclaim + Microsoft Teams Chat / Status: we have an existing integration with Slack for status, chat, and quick task / agenda actions, but haven't built the same for Microsoft Teams. We do support Microsoft Teams as a video conferencing provider for Smart Meetings and Scheduling Links. We're planning on adding support for this sometime this calendar year.

Reclaim + Microsoft Outlook Tasks: we have an existing integration with Google Tasks, but haven't built the same for Microsoft Outlook Tasks. We're planning on adding support for this sometime this calendar year.

Reclaim + Service Accounts: we don't have support for Service Accounts for Microsoft. We're planning on adding support for this sometime this calendar year.

Reclaim + Microsoft Outlook Delegated / Shared Accounts: we don't yet have support for delegated or shared Outlook calendars. We're planning on adding support for this sometime this calendar year.

Reclaim + Hosted / On-Premise Exchange: users who have hosted / on-premise Exchange accounts will not be able to create accounts or add calendars using hosted / on-premise Exchange. We won't have support for this type of account for the foreseeable future.

Native Google Calendar focusTime type events are not yet supported on Reclaim accounts which use Outlook-enabled Reclaim accounts.

Added ability to configure reminders for Smart Habits.

Updated timelines for calendar sync, conference rooms, and smart meeting availability.

Fixed bug with calendar syncs that included Outlook and were configured to include event details and were not copying conference data (ie: Microsoft Teams) from the source calendar to the target calendar.

Microsoft avatars now work everywhere, including team pages, scheduling link pages, and smart meeting pages.

Added note about Google Calendar and focusTime events.

Added note to avatars (should be completed soon) and task reminders (ditto).

Added support for Reclaim + Custom Microsoft SSO: we've confirmed that accounts using Okta / Custom SSO work with Reclaim.

Added note about task reminders.

Fixed bug with Smart Meetings + Microsoft Teams where if you select Microsoft Teams as the conference / video provider for a Smart Meeting, the system was not correctly adding the video conference to the resulting meetings. Existing meetings may still be lacking the conference link but new meetings should be good.

Fixed issue with calendar list. By default, the Microsoft Graph API to list calendars only returns the top 10 calendars and we hadn't implemented pagination for this. This is fixed.

Fixed recurring event instance limits bug: on Google, recurring events are artificially limited to 730 total instances, and after that # of instances, the event drops off the calendar. On Microsoft, there is no limit.

Added note about calendar list.

Added note about Smart Meetings + Microsoft Teams.

Added note about recurring event instance limits.

Added note about recurring, all day connected calendar events.

Added note about calendar sync window.

Added note about scheduling links & availability.

Added note about Color Coding of Reclaim events.

Fixed issue where customer using hosted / on-premise Exchange were able to successfully login but got an error when viewing their calendar. Reclaim's architecture / service requires customers to be using Office 365 or Outlook.com and doesn't support on-premise / hosted environments.

Added note about calendar sync and custom conference data.

Fixed issue where "Working elsewhere" was being treated as a "Busy" event on the calendar.

Beta is open for new and existing users to sign up! Visit our sign up page if you don't already have a Reclaim account or go to Settings --> Calendars if you do.

Added note about issue with Outlook sync events not being properly handled in the Reclaim Google Calendar Add-On.

On signup, we now properly detect 12h vs. 24h display settings.

Google To Microsoft Recurring Meetings Calendar Sync with single instances is now available! We've observed a number of instances of recurring meetings that exist on Google and should be synced to Microsoft failing, for a number of reasons. We updated Calendar Sync to make sure of single instances which we believe should improve the overall experience for customers syncing Microsoft to Google and Google to Microsoft.

Fixed issue where Reclaim lost access to your Outlook calendar on password reset without notifying you.

Added note about event title truncation.

Fixed issues with Smart Habits & Smart Meetings by moving to a non-recurring event model for Microsoft. All new habits created on a Microsoft calendar will now schedule out as individual events (instead of recurring events) which we believe will solve the issues we've seen habits & meetings on Microsoft Outlook.

Added note about OAuth Token Refresh.

Added note about Calendar Sync + Google.

Fixed issue where Outlook 365 doesn't support weekly recurring events where the byDay parameter isn't specified, which caused a small # of issues with Calendar Sync and events from Google. Workaround was to edit the source event in Google to specify a day explicitly.

Fixed issue where meetings with more than 100 attendees wouldn't properly sync in to Reclaim.

Added note about weekly recurring events without byDay specified (see above).

Fixed issue where Reclaim scheduler wasn't able to run for a customer who has configured an Exchange account with Free/Busy lookup set to 62 days (both Outlook 365 & Google Calendar have no limit).

Fixed issue where event responses that used Do Not Send a Response would end up as "free" or "needs action" in the Reclaim Planner. If you used the Do Not Send a Response option when accepting an event, Reclaim would see your RSVP status as "needs action" instead of "accepted". This may still impact events that were responded to previously to September 17th. The workaround is to RSVP again and send a response to the meeting.

Fixed issue with events that were synced from CalendarBridge.

Added note about Do Not Send a Response.

Fixed issue where all day events in Microsoft weren't properly setting the isAllDay property as part of calendar sync, resulting in all day events that showed up from midnight to midnight, rather than collapsing on the calendar.

Disabling the color coding feature temporarily to address issues we're seeing with duplicate events.

Fixed a number of NPE and sync issues with scoring service and Microsoft recurrences.

Fixed an oscillation issue with Microsoft and the Organizer's response status.

Exclude additional organizers who were not attending the meeting from receiving emails.

Fixed a number of issues preventing Outlook events from being ingested.

More robust error handling when syncing events to/from Outlook.

Operational improvements to the onboarding flow to allow for enabling more Outlook beta users.

Added note about hosted / on-premise Exchange accounts in known issues above.

Fixed issue where sync events displayed on the planner weren't properly merging.

Improvement to the way that we display your main account avatar from Microsoft. Working on associating the avatar with your calendar.

Fixed issue where habits and smart meetings that were created with a sub-calendar were being written to the main calendar.

Fixed issue with Google Calendar icons being displayed instead of Outlook icons for suggested meetings to convert during onboarding.

Fixed issue with Outlook events showing as "needs action" incorrectly: For users using Microsoft Outlook Desktop (not Outlook 365), it creates events where the organizer is listed both as the organizer and as an attendee, with attendee RSVP status = "none", which results in Reclaim believing that the time during this event is "free".

Fixed issue with Outlook events with legacy custom timezone failing to sync. For users using Microsoft Desktop and likely old recurring events, it sometimes creates events with the timezone set to "tzone://Microsoft/Custom", which caused sync to fail.

Fixed issue with rich / structured location data on events not being imported properly into Reclaim.

Enabled new Smart Meeting dampening feature to mitigate issues we've seen with attendee notifications on Smart Meetings.

Smart Meeting Detection / Conversion is available for customers via a feature flag. Please contact support if you're interested in testing / using this feature for a Microsoft recurring meeting and we'll work with you to test this out.

Addressed the Calendar Refresh / Authentication for Outlook.com / Hotmail.com issue. Microsoft uses different token refresh models for their personal / free Outlook.com / Hotmail.com accounts vs. the paid Office 365 accounts. We deployed a fix for this last week and believe that this is addressed / fixed.

Update to default color for Outlook calendar events.

Update to smart meeting truncation during conversion.

Potential fix / mitigation for Outlook.com / Hotmail.com token refresh.