Asana integration setup issues

Integration tells you "Success!" or "Click here to finish the integration" but does not work

Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

Depending on whether you start from the Asana side or Reclaim side, you will see a white background with a button that says "Click here to finish the integration", but the integration is still not set up.

This can be determined when going back to Asana, you get a warning that says "Waiting for authorization" with a "Connecting..." button loading.

The likely causes for this are:

  1. You are installing the integration via Asana's desktop app.

  2. You have a pop-up blocker on your browser.

How to fix this

  1. Ensure you are installing through your browser rather than Asana's desktop app.

  2. Disable any pop-up blockers in your browser.

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