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Why am I not seeing synced event details?
Why am I not seeing synced event details?

It's possible that you need to make permissions changes in order to see your synced source events.

Updated over a week ago

Most Reclaim users keep their synced calendars under a  domain. However, there are some people who purchase GSuite and use a custom domain for their synced calendars (e.g., a personal calendar).

As noted in this article, Reclaim can automatically share a synced calendar with your primary calendar so that you can manage them and view the full details of source events directly from your primary calendar. 

In some cases, if you use GSuite for your synced calendar, you'll need to make changes to your sharing permissions in order to see source events show up on your work calendar. If you're seeing events that look like this:

Then it's quite possible that you need to make some changes. 

How to fix it

To fix this issue, follow these steps:

  1. Go to  while authenticated with your synced calendar's email.

  2. Click Apps.

  3. Click GSuite.

  4. Click Calendar.

  5. Click External sharing options for primary calendars.

  6. Select "Share all information, and outsiders can change calendars".

  7. Click Save.

Now, when you refresh your work calendar, you should see personal events and their full details from your personal calendar.

Events from Gmail

Another issue that might be preventing your source event details from showing up on your primary calendar is Events From Gmail permissions.

In order to see Events From Gmail (events that are automatically created from Gmail for things like flights, reservations, and so on) you have to modify your permissions on your source calendar.

  1. Go to your source calendar's Google Calendar UI

  2. Click on Settings

  3. Click on Events From Gmail

  4. Under "Visibility of Gmail events", select Private

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