Most Reclaim users keep their synced calendars under a
@gmail.com domain. However, there are some people who purchase GSuite and use a custom domain for their synced calendars (e.g., a personal calendar).
As noted in this article, Reclaim can automatically share a synced calendar with your primary calendar so that you can manage them and view the full details of source events directly from your primary calendar.
In some cases, if you use GSuite for your synced calendar, you'll need to make changes to your sharing permissions in order to see source events show up on your work calendar. If you're seeing events that look like this:
Then it's quite possible that you need to make some changes.
How to fix it
To fix this issue, follow these steps:
Go to admin.google.com while authenticated with your synced calendar's email.
Click External sharing options for primary calendars.
Select "Share all information, and outsiders can change calendars".
Now, when you refresh your work calendar, you should see personal events and their full details from your personal calendar.
Events from Gmail
Another issue that might be preventing your source event details from showing up on your primary calendar is Events From Gmail permissions.
In order to see Events From Gmail (events that are automatically created from Gmail for things like flights, reservations, and so on) you have to modify your permissions on your source calendar.
Go to your source calendar's Google Calendar UI
Click on Settings
Click on Events From Gmail
Under "Visibility of Gmail events", select Private