When you try to connect your Office 365 account to Reclaim, you may receive an error message that says Admin Approval Needed or Need admin approval.
You will receive this error message if your Office 365 administrator has Azure Active Directory (located in the Microsoft Cloud Application Connector Admin Panel) enabled with advanced security settings that limit the ability to connect third-party applications such as Reclaim.
An Office 365 administrator will need to give permission for you and other users from your workspace in order to sign in to Reclaim.ai.
If you are the administrator, or would like to show your workspace administrator how to enable 3rd-party access to Reclaim, please take a look at the steps below:
Log in to Azure Active Directory with an administrator's login.
Open a new tab in your browser and paste the following link:
https://login.microsoftonline.com/common/oauth2/authorize?client_id=247a8c1c-e511-41dd-9517-611a4e68e782&response_type=code&prompt=admin_consent
Click
Accepton the next window. If you don't see a window that has anAcceptoption, please ensure you're logged in as an administrator.Select
Enterprise Applicationson the left side of the screen.Finally, select and confirm Reclaim.ai on the right side of the screen.
Once your administrator gives you access to Reclaim.ai, all you have to do is go back to Reclaim.ai and follow the standard steps for either creating a new account or connecting an existing account.