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FAQ

Frequently-asked questions and troubleshooting guides.

Henry Shapiro avatar Patrick Lightbody avatar K
11 articles in this collection
Written by Henry Shapiro, Patrick Lightbody, and Kristi Anderson

How do I contact support to get help?

Ideally, Reclaim just works for you! But when it doesn't, here's how you can get help from our team.
K
Written by Kristi Anderson
Updated this week

How do I indicate I'm on holiday / out of office?

There are several ways within Reclaim, chat, and calendars to indicate you are unavailable. We recommend this approach.
Patrick Lightbody avatar
Written by Patrick Lightbody
Updated over a week ago

Why does Reclaim operate on my primary calendar?

Patrick Lightbody avatar
Written by Patrick Lightbody
Updated over a week ago

Pricing FAQ

Reclaim is currently free for all users! Check out our pricing FAQs to learn about our future pricing plans.
K
Written by Kristi Anderson
Updated over a week ago

How do I reschedule a task?

How to let Reclaim know you need to re-schedule a Task that you didn't do or that you need more time to work on.
Patrick Lightbody avatar
Written by Patrick Lightbody
Updated over a week ago

Which calendar services does Reclaim support?

Reclaim is only available for Google Calendar users, but there are some exceptions.
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

Why am I seeing duplicate events from Calendar Sync?

Reclaim can share synced calendars with your primary calendar, which appears like duplication -- but it's not!
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

How do I delete my account?

How to delete your account and data from Reclaim.
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

Why am I not seeing synced event details?

It's possible that you need to make permissions changes in order to see your synced source events.
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

Isn't Calendar Sync just the same thing as sharing my calendar with myself?

No!
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago

What does Reclaim do with my data?

How Reclaim uses your data, and what we need calendar permissions for.
Henry Shapiro avatar
Written by Henry Shapiro
Updated over a week ago