Is Reclaim free?

Reclaim will always offer a Free Forever plan, and Reclaim Pro and Team plans are free through March 28th, 2022. For more details, check out our pricing page.

Do you charge my account?

We will never charge your account without permission. You can purchase Pro and Team seats of Reclaim from our Billing and Team page.

What happens if I don't upgrade?

You can continue on our Free Forever plan. All users automatically roll into a free 14-day trial once our paid plans launch on March 28th, 2022, so you can explore the full platform and see which plan is right for you. If you wish to remain on the free version of Reclaim, no action is necessary: your account will be automatically downgraded.

Do you offer a trial of paid versions of Reclaim?

We offer a free 14-day trial for all paid plans so you have a chance to try out the features and decide what's right for you.

How does pricing work?

All Reclaim plans are priced on a per-user per-month basis. There is no minimum number of users per team, and seat discounts are available for large teams and single users. For more details, check out our pricing page.

Do I have to enter a credit card?

You don't need to provide any payment information to Reclaim in order to use our free plan. However, you will have to enter in a payment method if you want to purchase paid versions of the product (our Pro or Team editions). You can do so from your Billing and Team page.

Is pricing annual or monthly?

We offer two different subscription models: month-to-month and annual. Our monthly pricing is a pay-as-you-go model that can be cancelled or downgraded at any time.

Annual pricing is available at a built-in 20% discount.

What payment methods do you accept?

We accept all major credit cards via Stripe (and plan to offer other payment methods as well) -- if you want to purchase Reclaim using a currently-unsupported payment method, contact us.

Do you offer discounts for Reclaim?

We do. Learn more about our discounts for nonprofits, educational institutions, and early adopters in this help doc.

How can I cancel my Reclaim account?

You can delete your account at any time. You can also downgrade or cancel your subscription and continue on our free plan at any time.

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